Customize fields in a transition

Question

Hey guys! Give me a tip?

Is there the possibility of customizing fields when transitioning from one status to another?

When transitioning an issue, I would like some form fields to be visible only if I select one option from several options in a checkbox.

Example: if in the "tipo" field I put "incidente", all the fields below the "tipo" field should appear. If it is a "solicitação", all the fields below do not need to appear.

Mikael Sandberg · Accepted Answer

This would only be possible if you use either Forms, or an app like Scriptrunner or Power Scripts which allows you to change the UI. I think Power Scripts will have Live fields soon, that is what I used on DC in order to show/hide fields. There are also other apps in the Marketplace that can probably do this.

Joseph Chung Yin · Accepted Answer

@Kauana Rodrigues dos Santos -

Unfortunately - it is not available out of the box.  I agreed with @Mikael Sandberg suggested one can dynamically control fields displays by either using FORMs setup (where it is typically used during issue creation operation).  For WF transition operation, then you need to look at using ScriptRunner for Jira and Behaviors - ScriptRunner for Jira Cloud to provide you with what you are looking for -

https://marketplace.atlassian.com/apps/6820/scriptrunner-for-jira?hosting=cloud&tab=overview

https://marketplace.atlassian.com/apps/1228522/behaviours-scriptrunner-for-jira-cloud?hosting=cloud&tab=overview

Hope this also helps.

Best, Joseph Chung Yin

Kristian Walker _Adaptavist_ · Accepted Answer

Hi Kauna,

I can confirm the Behaviours feature of ScriptRunner for Jira Cloud currently only supports the create view and edit view, but support for the transition view will be coming in future, and I would advise you to keep an eye on the release notes to see when this is released.

Regards,

Kristian