Is it advisable to copy data from Sandbox to production

Julliane Chan

I created a portal and template in sandbox environment, and I want to push the changes to production. Previously I don't think there was a way to push it automatically, but I have learned that now we can, by using the Data management. However, Jira says that it will create a duplicate for custom fields and other configuration. 

Will it directly affect the existing fields and workflows? Is it advisable to push the updates to production this way?

Aaron Pavez _ServiceRocket_

Hi @Julliane Chan 

At the moment there is no way to copy sandbox data to production. Here is the improvement request:

https://jira.atlassian.com/browse/CLOUD-11150

A workaround was discussed that might help. But for forms, you can't import. You can export the data, but importing forms is impossible. you need to recreate them:

https://jira.atlassian.com/browse/JSDCLOUD-10969

There is also no API to import:

https://developer.atlassian.com/cloud/forms/rest/api-group-forms-export/#api-group-forms-export

- what you see in data management are two things:

Copy product data -> To move data to another cloud instance

https://support.atlassian.com/organization-administration/docs/what-product-data-is-copied/

Manage sandboxes -> Create/move data to sandbox.

https://support.atlassian.com/organization-administration/docs/manage-atlassian-product-sandboxes/

Hope that helps!

Regards