nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

send email to all JSM portal only customers

hpatani

I want to send a notification email to all my portal only JSM users.

Is there a way to do that?

Accepted answers

Harrison Ponce

Hi @hpatani !

You should be able to go to your Jira System settings and see an option under Mail called Send email. This will let you pick a project and role (they have Service Desk customers!) to send an email to.

Hope that helps!

All comments

Harrison Ponce

Hi @hpatani !

Hope that helps!

hpatani

Thank you Harrison.

mahboob_sharif

thank you

Iana_idll5u

Hi @hpatani ,
Were you able to confirm whether your portal only clients received the email sent?

Because normally, you cannot assign roles to portal-only customers, so I have doubts whether they are taken into account or not when sending an email.

Kind regards,

Iana

hpatani

Hi Iana,

Yes portal only customers got the email sent.

Regards

Hemal

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-service-management-cloud

jira-service-management