Confluence content not showing in Jira issue

Question

Hey folks,

I have several projects, and in one of them as soon as I add a Jira issue link in a Confluence page, I get a new section in the related Jira issue called 'Confluence content' with a sub-section 'mentioned on' which links to the Confluence page.

In another project, I do not have such a section and it does not appear even when I mention the Jira issue on the Confluence page.

I've tried both a basic "link" type macro on the page and the actual Jira macro - neither work for this other project.

FWIW I've also added the Confluence space as an "Application Link" in the Jira project - Project Settings -> Summary > Settings > Application Links.

I can manually link in a Confluence page ( +Add > Existing Confluence page), but these pages are auto-generated so I want them to auto-link.

Any ideas?

swenker · Answer

Hi @David Corlette

I hit the same issue and found a workaround that doesn't require any changes to the confluence page.

* In Jira, manually add your link(s) to the confluence page in the description.  (I don't know if it works if you add it elsewhere, e.g. a comment.)
* Save the change to the description.
* The "Confluence Content" section should appear / be updated with those same links.
* If you then delete the links you manually added, the "Confluence Content" section should stay.

I hope this workaround helps others because clone & delete is a really terrible experience.

Humashankar VJ · Answer

Hi @David Corlette

First, clone the Confluence page and delete the original.

* Other options to give a try should be, try editing the original Confluence page to trigger Confluence to send another request to Jira.
* To do this, remove the Jira issue key from the page and publish it, then re-add the key and re-publish.

Also, ensure that application links are up-to-date and application URLs are correctly configured with required set of permissions, as suggested in the troubleshooting steps

To learn more - "Mentioned in" Confluence page is not displaying on individual Jira issues | Jira | Atlassian Documentation

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards