Pull Request - Transition Jira Issue suddenly unavailable

Rajith Shanika

Same issue as this one...

https://community.atlassian.com/t5/Bitbucket-questions/Pull-Request-Transition-Jira-Issue-suddenly-unavailable/qaq-p/2337242

We’ve started facing the same issue that Dominik mentioned in the above question. Suddenly, in the last couple of days, we no longer see the linked issue in the Jira issues sidecar within the Bitbucket pull request, which blocks us from transitioning the Jira issue within Bitbucket when merging. As you can see from the below screenshot, we've tried adding the issue Id in PR title, description, branch name and even in commits.

However, like Dominik, we still see the linking in Jira’s development section without any issues.

Could someone help provide some insights on this.

Thanks!

Patrik S

Hello @Rajith Shanika ,

and welcome to the Community!

Thank you very much for reporting this to us.

Our engineering team is currently investigating this particular issue on the Jira side card panel of Bitbucket Pull requests.

I'll share an update here as soon as I hear back from them.

Thank you!

Patrik S