Setting an assignee through json

Chris Carpenter_knovti

 

 

Im trying to set an assignee via json with a rule and running into an interesting issue. Here's my json

{
"fields": {
"assignee": { "id": " {{triggerissue.issuelinks.get(0).outwardIssue.assignee.accountId}}" }
}
}

Im grabbing the user ID form the assignee of a ticket that the issue I just created is linked to. I have a log in my automation rule to verify that I am getting the proper account ID. But when the rule runs, I see the following error:

Error editing issues
EGT-8211 (Specify a valid value for assignee (assignee))

Tried using both name and ID in my json already. Thought this might be a permissions issue, but automation for jira has full project permissions

Any thoughts?

Bill Sheboy

Hi @Chris Carpenter 

I have observed evaluation-order problems with JSON in the advanced edit for rules, where some smart values are not fully evaluated before the JSON is captured for usage.

If you have confirmed that expression works using an audit log write, I recommend pre-building the JSON in a created variable and then using that variable as your JSON.

 

Also, smart values are name, spacing, and case-sensitive.  The one for the trigger issue is {{triggerIssue}} so I recommend also correcting that.

 

Kind regards,
Bill