whenever transistions is happened approvers group need to get email notification

Krishna Malutummeda_h8z635

Hello team,

Need your help for transition the issue approvers group need to get email notification through customer notification template, but this template we don't have this kind of template. I tried to through post function but its not Triger the condition.

 

Thanks in advance.

Kristian Walker _Adaptavist_

Hi Krishna,

I do not know how to do this using templates, but I can confirm that the ScriptRunner for Jira Cloud plugin provides a Send Notification post function that you can use to send an email notification to certain users during a post function.

You may be able to use this to achieve your use case of emailing approvers during a transition.

I hope this information helps.

Regards,

Kristian