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Importing hierarchical issues in Jira from CSV file

Adrian Bica_xfmhwp

I want to import a number of issues in Jira project from a CSV file, where each epic has a number of stories as children. I understand that I have to use issue ID's for that. But my company's Jira has already a number of issues ID's assigned, somewhere over 15000. My question is if in my CSV file should I start the ID's with 1, 2, 3..., assign the correct parents ID's, then the importer will take care of relocating ID's to first available position or how else can I do that?

Thank you

Accepted answers

Trudy P Claspill

Hello @Adrian Bica

Welcome to the Atlassian community.

My first question is are you trying to import this information into a Company Managed project or a Team Managed project.

Currently it is not possible to establish the link between an Epic and its child issues when importing them into a Team Managed project.

All comments

Trudy P Claspill

Hello @Adrian Bica

Welcome to the Atlassian community.

My first question is are you trying to import this information into a Company Managed project or a Team Managed project.

Currently it is not possible to establish the link between an Epic and its child issues when importing them into a Team Managed project.

Adrian Bica_xfmhwp

Thanks for the answer! It is a Company Managed project

Trudy P Claspill

Your CSV must have a minimum set of information like this, where Epics appear in the list before any of their child issues.

ID,type,summary,parent
1,Epic,epic summary,
2,Story,story summary,1

The ID column is just a number that is unique. For a story, place the number from the ID column of its parent Epic into the parent column. The Epic in the first row, with ID=1, will be the parent of the Story in the second row. So, in the second row I add "1" to the parent column.

Then when you are mapping your fields, map them as follows. Notice at the bottom of the page is a note that tells you about this mapping.

Screenshot 2024-11-05 at 1.31.29 PM.png

Adrian Bica_xfmhwp

Thanks for the info. This was pretty clear from documentation. My question is how to select the ID to be unique across the organization, since there are many other projects, and about 15000 IDs already taken?

This project will be new project, but I don't know what ID is available.

Varsha Mungale

I am unable to find "Issue Id" and so my csv import is stuck. This is the warning
"You have to define which CSV column maps to Issue Id if you want to import parents."

My requirement is :
i want to import from csv file. The issues that get created should be linked to a specific Epic (Parent)
The issues are getting created but the Parent field is not getting updated.
It needs the "Issue id" that i am unable to find.
I am using a company managed project. And as admin i am using the System-->External import.
I have tried using "external issue id" and "Work Item id".. but the warning persits. And Parent does not get updated.

Thanks

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