Automation rules - summarize 2 rules in 1

Anette Noll

Hi,

I have my first use case for automation rules and described my problem with it in the attached document. Two very similar rules which I would like to put in one, but I fail on the last step.

Thanks for your feedback.

Bill Sheboy

Hi @Anette Noll 

To combine those assignment rules, please use an if / else block to select the path needed:

• trigger: issue created
• action: re-fetch issue (I recommend always adding this after the issue created trigger to prevent timing problems.)
• if / else condition
  • JQL condition: if matches stuff for the first user
  • action: assign to the first user
• else / if
  • JQL condition: if matches stuff for the second user
  • action: assign to the second user
• else
  • ??? What do you want to do if neither condition is met?

 

Kind regards,
Bill