I have a template that automatically adds text to the description field for bugs on Jira
Once the ticket is created, when I click on that description all the text automatically deletes.
Does anyone know why this is happening or how to resolve it?
Hello, Good day. Go to issue history and check whether any automation rule or addon is clearing the description field.
No there aren't any automations, this is the issue history:
Thanks. So when you select edit description everything is empty and later when you cancel the edit screen, all the previous content of description is still available ?
If I click cancel and don't type anything the description will go back to the original text, if I type something it will delete completely
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