Hello, I have changed my monthly subscription to an annual subscription. The change was successful, but I have not received a refund for the previous monthly payment. Could you please check on this for me? Thank you.
Hi @jira 인스
Welcome to the community
We would request you to directly contact Atlassian billing team here : https://www.atlassian.com/company/contact/purchasing-licensing?redirectSource=sac-wac-redirect#/
Since this is a payment and refund-related query, they would be able to further check and assist you
Thank You,
Prachi
It looks like you're new here. Sign in or register to get started.
