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Stories are not being group correctly in sprint board

Ivan Wowk

I currently have the board grouping by issues, but some issues/tasks, despite having subtasks, are not being represented as a group and rather showing up in the 'Everything else' group.

I can't discern any difference between what is being grouped by issue and what is in 'Everything else'.

What am I missing here?

Thanks in advance.

Screenshot 2024-11-05 at 11.29.20 AM.png Screenshot 2024-11-05 at 11.39.14 AM.png

Accepted answers

Ivan Wowk

All good everyone.

The component label on the subtasks was missing meaning they were being filtered out to their parent stories weren't promoted to the kanban swimlane as the requirement is that there are subtasks under for them to do that.

Thanks for your help!

All comments

Trudy P Claspill

Hello @Ivan Wowk

Welcome to the Atlassian community.

Can you provide a screen image of one of the issues in the Everything Else lane to illustrate that it does indeed have subtasks?

Ivan Wowk

Hey @Trudy P Claspill

Yep, see below

Screenshot 2024-11-05 at 1.55.00 PM.png

This issue is the top right in the 'Everything else' lane.

Trudy P Claspill

Thank you for that additional screen image.

Do you have any quick filters activated in the board?

Have you reviewed the Filter Query being used to populate the board? Is there something in it that might be excluding the sub-tasks under TP-997?

Ivan Wowk

I'm not sure. Can you tell from this?:

Screenshot 2024-11-05 at 2.20.32 PM.png

Danut M _StonikByte_

Hi @Ivan Wowk,

Not sure what could cause this problem. But if you don't manage to figure this out, you could contact Atlassian Support by creating a support ticket.

Also, if it happens to have our Great Gadgets app installed, you could try its Team Wallboard gadget, which can also display the contents of an the agile board by displaying swim-lanes by Stories (parent tasks).

Danut.

Ivan Wowk

All good everyone.

Thanks for your help!

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