Admin Rights for account

Question

Hi, I've recently setup https://pixeltree.atlassian.net/ with a view to migrating projects for our Stopford account to Pixeltree's new jira account after the two companies have been separated post acquisition.

I'm being told i'm not the admin of the account i've setup and wondered whether you could confirm what email address is down as admin as i don't believe anyone other than me has access to this account.

Thanks
James

Trudy P Claspill · Answer

Hello @James Hamilton

Welcome to the Atlassian community.

We are a community of users, not Atlassian employees. We don't have access to your sites or account to check that information.

Who or what is telling you that you are not an admin for the site that you set up?

Dan Breyen · Answer

Hi @James Hamilton welcome to the community.  You should contact Atlassian Support if it comes down to administrator issues.  They can confirm who is setup (after validating you should have access to that information) and can make arrangements to consolidate and/or make changes.

Hope that helps.