Our support portal has suddenly stoped working, anyone know what may have happened?
Hi @John Carnell
This doesn't look like a 404 page, would recommend checking with your site/org admin to check the setup,
also from the screenshot it seems like a backend error too would suggest raising a ticket here https://support.atlassian.com/contact/, if you'll Don't find an issue in the internal setup.
Welcome to the community.
There is no active incident on Atlassian JSM main level.
https:\\status.atlassian.com
Check the customer permissions on the project.
@John Carnell
Welcome to the community. Looking at https://jira-service-management.status.atlassian.com/ status page, there doesn't seem any system level issue took place or reported from Atlassian.
At this time, I would recommend you to contact Atlassian Support (https://support.atlassian.com) for additional assistance. They will be able to access the system logs for your site to determine the possible issues happening with your site.
Best, Joseph Chung Yin
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