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Epic badge not showing for child tickets

Anh Pham_739ozh

I created an Epic "Test Epic" and assigned 3 child issues to it. However, the epic badge is not showing up in either the sprint board nor the backlog (See screenshot). I have confirmed that I configured the display correctly by toggling the "Epic" option (See screenshot). The epics are not showing up in the Epic panel either.

jira bug 2.png jira bug 1.png jira bug 3.png

Even more odd, in the backlog view, the Epic badge does only seems to show up when I click on the child tickets, and disappears upon a page refresh. When I create an Epic on the Epic panel it loads for a few seconds and then disappears (see video) This seems like a bug?

Accepted answers

Marc -Devoteam-

Hi @Anh Pham

Welcome to the community.

This seems as a bug on a project in your instance.

An option you can take is to create another new project and see of this is happening there as well.

Reach out to Atlassian Support on this.

All comments

Marc -Devoteam-

Hi @Anh Pham

Welcome to the community.

This seems as a bug on a project in your instance.

An option you can take is to create another new project and see of this is happening there as well.

Reach out to Atlassian Support on this.

Anh Pham_739ozh

Hi @Marc -Devoteam- - Thanks for your response! Yeah I ended up creating a brand new project, starting over again and somehow it worked.

This probably has something to do with the fact that I changed the old project key earlier, so the bug probably hit an edge case. I will reach out to support to log this once I get the chance to.

Marc -Devoteam-

Hi @Anh Pham

Please accept my answer as a solution.

This will help other community member trying to solve the same.

Anh Pham_739ozh

Done, thank you!

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