My Automation rule executes properly but there are errors

Question

Hi Everyone, hope all is well. I am new to Jira so still learning how everything works and would appreciate some help.

I have created an automation rule where if a summary contains a certain value, different subtasks have to be created. The rule works in the sense that the subtasks get created accordingly, but when the subtask transitions to a different status i.e. Open to Ready for QA, I get this error message in the audit log:

This is the rule:

The subtasks do follow the same workflow as the parent so I am not sure if I have potentially missed a step in that regard when building the rule?

Would appreciate any assistance.

Thanks!

Tansu Akdeniz · Accepted Answer

Hi @Kenisha Naidoo

Welcome to the community.

If parent/sub has same workflow and you want to run this rule on parent (so that subs can be created), please add a condition after "When: Issue transitioned".

Sample condition: Issuetype = xxx

So, you ensure that automation only runs for certain types, not for irrelevant types.

Marc -Devoteam- · Accepted Answer

Hi @Kenisha Naidoo

Welcome to the community.

Add a condition in your rule that checks  if the transitioned issue is not a sub task.

Add this directly after the rule trigger.

Use the "Issue Field condition" set like issue type is not sub-task