Automation to change issue's priority upon change of voters

Karolina Rucinska

Hi,

 

I have been looking into automating changing priority of my issues based on several factors and I have managed with the most, however one where I am completely stuck is the amount of "thumbs up" on an issue. It is a software project. I have tried asking all possible AI chats I can think of but they just make up conditions that are not possible to set in Jira automations - I cannot seem to find anyhthing related to Voters when I try to choose a field within Issue fields condition. I have tried using smart values and guessing what it could be -  tried {{issue.votes.size}}, {{issue.voters.size}}, etc.

I would imagine there must be a way to do that, otherwise what would be the point of voting?

Does anyone have any clue how to go about it?

Jeroen Poismans

Hi and Welcome to the Atlassian Community!

At this point there is no trigger "When issue is voted", so you can't do an action in automation based on that event, that would be the easy solution.

Your syntax is correct:

{{issue.voters.size}}

 This gives you the Vote count. You can validate this by making a manual rule an use te Log action to log out the value:

This will output:

For your case, what you could do is create a Scheduled rule that runs every hour for example:

• Use a smart value condition to check whether votes > 10 for example
  
  
  
• If so change the priority

 

Be aware that in a scheduled rule, you provide a JQL for issues that need to be checked for enough votes. Here you can exclude the ones that already were raised in priority.

Hope this helps!

Jeroen