Is there a way to grant Browse user and groups permission to a use (across multiple projects), but not allow them to see JSM customers?
Nope, not possible to my knowledge. And think about it:
You give a user the JSM product access and he/she will not be able to view the customers?
Hi @Jennifer Choban - HeroCoders - Are the customers, portal only customer accounts?
Okay, problem resolved. The "user" in this case was an integration and it did not have JSM product access. But after a bit of digging we realized the names we were seeing were not JSM customers (good news!).
Time to go do a little clean up of my groups.
Thanks @Alex Koxaras -Relational- and @Bryan Trummer - ReleaseTEAM for your help.
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