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How do I make the Epics viewable in the List View to be viewable in the Backlog View?

Natsuki Sacks

My team is having an issue where the Epics that we created are showing up in our List view but not our Backlog or Kanban view. I am unsure if this is a syncing issue, but please let me know if anyone has any thoughts.

We can see Epics assigned but they aren't attached to the actual backlog page. (image attached) How do I make sure that the Epics are also visible on the backlog page?

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Trudy P Claspill

Hello @Natsuki Sacks

Welcome to the Atlassian community.

What type of project is the SV project? Get that information from the Type column on the View All Projects page under the Projects menu.

On this board if you click on the ... button in the upper right corner (above all the sprints, not in the header for each sprint) and select Configure board.

Do you then see options like this?

Screenshot 2024-10-30 at 1.53.47 PM.png

If so, click on the General option and tell us what is displayed in the Filter Query section.

Screenshot 2024-10-30 at 1.54.35 PM.png

Natsuki Sacks

The SV project is a Team-managed software.

I am not able to see a side menu like you have when I configure the board. I've attached an image of the menu that I get. configure board settings.JPG

Trudy P Claspill

Thank you for that additional information. The options I showed don't apply to a built-in board that comes with a Team Managed project.

Can you show us the status/columns mapping for the board? Please provide a screen image that shows all the columns.

What is the Status that is currently assigned to the Epics?

If the Epics are in a Status that is mapped to the right-most column of the board, then those Epics are considered "done" and will not display in the Epics panel on the Backlog screen. Display of the Epics in that panel is based on the Status of the Epics.

Natsuki Sacks

These are the column mappings for our board. All of the Epic statuses are To-Do status epic.JPG

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