I am trying to share a dashboard with another user. They can see the dashboard, but they cannot see the contents of my gadgets, so I assume they don't have viewing access for the corresponding filters. Here is what they see on the dashboard (i see lists of issues): Here is an example of the permissions in one of the corresponding filters: And here you can see the user is part of the correct group: Other users in the jira-procurement group are able to see the contents of the dashboard gadgets fine

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User cannot see filters in a dashboard, despite being part of the correct user group

Christy Kennedy

I am trying to share a dashboard with another user. They can see the dashboard, but they cannot see the contents of my gadgets, so I assume they don't have viewing access for the corresponding filters. Here is what they see on the dashboard (i see lists of issues):

image (1).png

Here is an example of the permissions in one of the corresponding filters:

filter perms.jpg

And here you can see the user is part of the correct group:

Other users in the jira-procurement group are able to see the contents of the dashboard gadgets fine

Accepted answers

Christy Kennedy

In the end this was just a glitch on Jira's side. The gadgets/filters loaded fine the next day without any changes on my end and have been working since

All comments

Kristján Geir Mathiesen

Hi @Christy Kennedy

Does the user have browse permission to the Project of the resulting issues from the filter?

Or is there a Project specifically mentioned (like Project = ABC) that the user does not have browse permission for?

HTH,
KGM

Melo_45tw58

Hi @Christy Kennedy, the first thing that comes to mind is if the user has "browse projects" permission for the project(s) in scope for the filter.

I hope it helps.

Cheers,

Melo

Christy Kennedy

Hi Melo - yes, they do have the "browse projects" permission (as confirmed by Permission Helper)

Christy Kennedy

Hi Kristján - yes, they do have the "browse projects" permission for all projects referenced int he filer (as confirmed by Permission Helper)

Christy Kennedy

In the end this was just a glitch on Jira's side. The gadgets/filters loaded fine the next day without any changes on my end and have been working since

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