Users at GoSupply don't have access to share their tickets

Álex López_xpv4i9

Hi, 

There are several users from our organisation who don't have access to share the tickets opened by them.

Could you please check this?

The users are:

hevelin.luiz@gosupplyservices.com

noelia.acevedo@gosupplyservices.com

katiane.elias@gosupplyservices.com

yeny.mendez@gosupplyservices.com

francesca.porcu@gosupplyservices.com

Can you please check this and help us to get this fixed?

 

Thanks, 

Alex

Marc -Devoteam-

Hi @Álex López 

Welcome.

this is the Atlassian Community. This is for users of the products to help each other out.

The issue you are presenting, could relate to permissions, contact your admins on this.

Also are these users part of an organisation in your JSM project and how are the customer permissions set?

If this is not the case contact Atlassian Support.