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Attaching a file/image to a Jira issue with Power Automate HTTP

Erin DeFosse

Hello!

Apologies if I'm posting this in the wrong spot. I'm working on integrating dataverse into our Jira workflow and have hit a bit of a snag. I'm not sure how setup the http action in power automate to successfully add an image attachment to the jira issue i created in the flow.

I've tried multiple setups, this is the most recent based off this resource i've found. I either get the issue not found error, a status 500 error (after letting the flow run for 4 hours) or a timeout. Any and all help would be greatly appreciated!

ps. does the body image content need to be in base64 or binary?

https://www.sharepointed.com/2022/11/use-power-automate-to-create-jira-tasks/

Accepted answers

All comments

Jim Knepley - ReleaseTEAM

Hi @Erin DeFosse, welcome to the community.

I don't have any great answers, but you might try adding another header to the POST request:

Accept: application/json

Are you able to access the raw outputs of your request? That might be insightful for debugging.

Chi Am _Addon-Solutions_

Hi @Erin DeFosse

You can try to add in your header ->
Content-Type : multipart/form-data

But from the error 500 you are seeing, it would tend to indicate that either the parameters are incorrect or that the json package is incorrect.

Sometimes copy/paste with power automate will generate a 500 error since it cannot format the json correctly.

Erin DeFosse

Still getting the not found error thank you for the possible fix though!

{ "errorMessages": [ "Issue does not exist or you do not have permission to see it." ], "errors": {} }

Erin DeFosse

hmmm ill play around with the format to see if I can get something to work. still getting the not found error adding the 2 headers, at least it's not the 500 error though.

{ "errorMessages": [ "Issue does not exist or you do not have permission to see it." ], "errors": {} }

Chi Am _Addon-Solutions_

have you checked your basic auth?

Chi Am _Addon-Solutions_

You can put your authorization directly in the header with a base64 encoding of your @Mail:api_token

Isabel Bueno

I recently got the same error and it was a token error. You can try putting the token and removing some of its characters and you will see that it still gives you the same error.
At first I tried to convert the email:API-token string to Base64 using any online encoder but it didn't work for me, and I wasn't sure if it was the connection, the json or something else. So I decided to try to make the connection from postman first by doing a simple get of a Jira issue. When I succeeded I saw that the token that Postman was using (it converts it to Base64) was different than mine so I copied it into my flow and it worked perfectly. It's not a very scientific procedure but now I connect without problems.