E-Mail Automation attach Jira attachments

Alexander Stampfl

If i setup an Automation for Jira where the Attachments from an issue are displayed as a link will the attachment get downloaded or will the jira issue be opened?  And can an external person that doesn´t have an Atlassian Account open the link? 

 

Thank you very much for you help!

Marc -Devoteam-

HI @Alexander Stampfl 

The same issue has been asked before and before.

I can confirm that it is impossible to achieve this with the native functions of the Jira automation.

Some add-ons are suggesting this function: I mean send email with attachments.

See options, https://marketplace.atlassian.com/search?query=email%20attachments&product=jira&hosting=cloud