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Can't find the "Bundles" option when creating a project

Brian Chen_gorac1

Hi everyone,

I'm trying to create a project in Jira, but I can't seem to find the "Bundles" option anywhere. Is this feature available in all plans, or am I missing a specific setting to enable it? Any help would be greatly appreciated!

One of my account is on the free plan
Screenshot 2024-10-29 at 5.41.15 PM.png

Another one of my accounts is on the free plan but doesn't have the "Bundles" option.

Screenshot 2024-10-29 at 5.46.04 PM.png

Thanks in advance!

Accepted answers

Marc -Devoteam-

Hi @Brian Chen

Welcome to the community.

I also don't have the option bit it can by a new rolled out feature that is not available for every instance yet.

I manage multiple instance and on none of those paid and free this option is available.

All comments

Marc -Devoteam-

Hi @Brian Chen

Welcome to the community.

I also don't have the option bit it can by a new rolled out feature that is not available for every instance yet.

I manage multiple instance and on none of those paid and free this option is available.

Andy Heinzer

Hi @Brian Chen

This appears to be a feature of a marketplace app, however when I looked at your site, I can see you have a subscription for this app, but the app doesn't appear to be installed to your Cloud site right now.

I have created a support ticket on your behalf in https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-1061537

Perhaps you can try to re-install that marketplace app to this site, if that doesn't work, then I would still follow up in that support ticket so that we can work with our technical and billing support teams to resolve this.

Andy

Brian Chen_gorac1

Hi @Marc -Devoteam-

Thank you for your sharing.

Brian Chen_gorac1

Hi @Andy Heinzer

Could you please let me know which marketplace app you were referring to? I only installed an app as the snapshot below

Screenshot 2024-10-31 at 9.42.05 AM.png

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