We've been using JIRA cloud for almost 3 years now.
Recently, this last year, and a lot more often recently, we have issues where people are creating tickets, and they disappear - as if they aren't being saved to the cloud, or there is a long delay where things do not show up, and then 5 of the same tasks suddenly appear.
Often times, during a sprint, when I'm moving things across kanban boards, 5 seconds later, everything reverts to what it was.
We're only using a max license of 50 seats, and we checked our storage, everything is low.
Has anyone encountered this issue? It's almost as if individual accounts are doing things that ultimately overload JIRA and it stops syncing/saving progress.
Some of our project managers are a bit irritated today, saying they created tickets 4 times and they keep disappearing.
This is a new system for our IT team as well, so they cannot see anything odd on the admin side.
Has anyone had this occur, and any steps to help resolve it?
Thank you!
