nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Hide other Projects while creating tickets

Jens Prokoph

Good day, How can I specify that certain users can only create tickets for their own project? I have a user who only works in one project. However, when he clicks on ‘Create ticket’, he sees all projects. How can I prevent this? He should only see his own project and nothing else.

Accepted answers

All comments

Joseph Chung Yin

@Jens Prokoph -

Are you referring to the Create button in the project UI + or you are referring to customers who uses the Portal UI to create issues for your JSM projects?

Please advise, so we can assist you better.

Best, Joseph Chung Yin

Jens Prokoph

yes in the project on the create button

Joseph Chung Yin

@Jens Prokoph -

You just need to ensure that the user is not called out against the project(s) user and role assignments for Browse project permission. This means that they will not have access to the specific project(s).

Hope this helps.

Best, Joseph

Josh Costella

@Jens Prokoph If your users still need to be able to see the tickets in the other projects but just not create, you can make sure the Create permission in the Permission Scheme for those projects is updated to exclude those users.

https://support.atlassian.com/jira-cloud-administration/docs/permissions-for-company-managed-projects/#Create-issues

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-service-management-cloud

jira-service-management