Automation Trigger for Automation Rule Failing

Question

I had the thought of whenever a JSM rule fails, an issue could be created in a different project so that I can go investigate the failure.

Is there no trigger for "rule failed"?

I have the option checked for "email me when rule fails after a successful run", but I would then need to setup an email rule to forward that back over to Jira to make an issue. Also, I am not set as the owner on all the rules in JSM. All in all, the email route feels a bit "much" for a platform as sophisticated and robust as Jira.

Surely I'm missing something simple to achieve this?

David Quiram · Answer

Disregard, found the "Automation for Cloud" project.

David Quiram · Answer

True, I think the trigger could just come with a disclaimer or maybe an auto shut off if triggered more than X times within a short time period type of failsafe.

Which feature request would this go on? Where I was looking I saw Automation for Jira Server, but not cloud.

Fabian Lim · Answer

Hi @David Quiram

Based on the documentation, I don't think the trigger exists.  I suggest you create a feature request.  The only issue with this trigger would be that if you are bad at automation and have lots of failures, you will be using the limited automation executions which is not good.

Cheers,

Fabian