Due date to be set after 2 days when the user created a ticket today.

Question

Users are selecting the due date on the same day when raising the request.

In Real-time, it is not possible to complete the request on same day.

So system must restrict the user to select the date as today or tomorrow.

If the user is raising request today 23rd Oct, earliest date they can choose is 25th Oct.

Joseph Chung Yin · Answer

@Seenivasan K -

You can create automation rule to update the due date field to fulfill your ask.

Here are more details on Automation for Jira -

https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/

Best, Joseph Chung Yin

John Funk · Answer

This is a duplicate of https://community.atlassian.com/t5/Jira-questions/Due-date-to-be-set-after-2-days-when-the-user-created-a-ticket/qaq-p/2849067

Ponnappan Ganapathiya · Answer

I believe there is a validator to Date Compare. You can use the compare Due date field with expression >= 2d. In that way you can restrict the form to be submitted.

I am using Jira DC. So give a look and let me know if it helps.

Regards,

Ponnappan.