nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

is it possible to add 'create date' in customer Request portal.

Seenivasan K

Screenshot 2024-10-23 122543.png

Accepted answers

Henning Stoll

Hello @Seenivasan K ,

yes this is possible you only need to click into the column bar and enter

Created date. Like so

2024-10-23 09_05_25-Requests - Jira Service Management und 6 weitere Seiten - Geschäftlich – Microso.png

Best regards

Henning

All comments

Henning Stoll

Hello @Seenivasan K ,

yes this is possible you only need to click into the column bar and enter

Created date. Like so

2024-10-23 09_05_25-Requests - Jira Service Management und 6 weitere Seiten - Geschäftlich – Microso.png

Best regards

Henning

Seenivasan K

Thanks for responding, @Henning Stoll, but the option is not available in the columns. Tell me how you created the field. jira 1.png

Henning Stoll

Hello @Seenivasan K ,

this is the way that you should be able to do this.

Customize your customers' requests list | Jira Service Management Cloud | Atlassian Support

If created date doesnt show up for you this might be a free plan limitation.

Best regards

Henning

Seenivasan K

Thanks you. It works in individual user requests. Is it possible to work globally??

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