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Link issue across two different sites

almanasseer123

I have two sites, that are linked using an application link. I want an automation or an API that links an issue from Site A to Site B. Right now, I can do it manually, but an automation will be helpful

Accepted answers

Samuel Gatica _ServiceRocket_

Hi @almanasseer123

Welcome to the community!

Please check and apply the solution described in doc How to create and link remote Jira issues using automation

I hope this helps!

Best regards

Sam

All comments

Samuel Gatica _ServiceRocket_

Hi @almanasseer123

Welcome to the community!

Please check and apply the solution described in doc How to create and link remote Jira issues using automation

I hope this helps!

Best regards

Sam

almanasseer123

Hello Sam,

thank you for replying. I did the steps you stated, however when the issue is linked. On JSM, I see the error message "Failed to load remote issue". Screenshot 2024-10-23 105028.png

Samuel Gatica _ServiceRocket_

Hi @almanasseer123

Can you confirm the application link is correctly created?

almanasseer123

Hello Samuel, thank you, it turned out i had a typo in the app ID, everything is working fine now

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