Created Date - Due Date

Question

I would like to see a report (or even in my dashboard) showing when a "Story" was created and when the due date is set.  For example, a Story was created on October 1, 2024 and the due date was October 3, 2024. I want a clear, concise visual showing when a "Story" was created and when the "Due Date" is set.

My goal is to see how much turnaround time my team is given with Stories that are issued to them.

Danut M _StonikByte_ · Answer

Hi @Maggie Soria,

I guess by "when the due date is set" you actually want to see the value of Due Date field...

If so, you can easily display the issues from a filter along with their Creation and Due Date in form of table on dashboard by using the Jira's native Filter Results gadget.

Is this what you are looking for?

Danut

Yuliia_Borivets__SaaSJet_ · Answer

Hi @Maggie Soria

I think some of the options suggested by Bill, such as custom fields and automation, might work for you.

If you are open to using add-ons, you can check the one developed by my team.

Issue History for Jira provides a separate column that captures the date of change for any field.

In this case, we can add the Due Date and Created fields, set dates, project, or other filters.

Here is an example of the report where you can see the dates when each issue was created, when the due date was added, and when it was changed.

Bill Sheboy · Answer

Hi @Maggie Soria -- Welcome to the Atlassian Community!

There is nothing built-in which can report on when the Due Date field value was set, even though that information is in the issue history.

Some possible workarounds are:

* I suspect there are marketplace addons to provide that type of reporting
* Use a custom field to hold "Due Date set on" and use an automation rule to set it when the value changes
* Use an external reporting tool and pull issue histories into it, then report from there

Kind regards,
Bill