How to restrict a user to editing a custom field only once

kalaimani

Hi ,

 

In my project, the status available are Backlog, In Progress, Selected for Development, and Done. When I move an issue to the In Progress status, I edit a specific field called 'Resolve Date.

 

Once the field is edited and the status is changed, no one should be able to edit the field again, even if someone moves it back to In Progress. How can I achieve this?

Walter Buggenhout

Hi @kalaimani,

If your project is company managed, you can use the flexibility of your project screens to deal with this. Your project screen configuration allows you to set up 3 different screens per issue type to create, edit and view issues. If you only put your resolve date custom field on the screen for viewing your issue, it will no longer be editable.

The only thing you need to do, is add a transition screen to the transition that goes from backlog to in progress, having your field on it - I would also recommend putting a validator on that transition as well so it becomes required to fill out the field. That way users will be required to set the field at that point, as it will no longer be possible to do so anywhere else.

The only way the field might be edited again, is if you allow people to move the issue back into the backlog status. That is, however, something you can control by designing your workflow as needed; I am quite convinced that it is not a bad thing that you still keep a path open to update the field in case of emergency (whatever that may be) - people do tend to make mistakes and are happy if they can be corrected ...

Hope this helps!