importing Errors

Question

importing issues as subtasks.
and i got Error bellow

Issue can't be created due to the error/s [ Issue type is a sub-task but parent issue key or id not specified. ]

i got this error message when i try importing inssues

how can i solve it?

thanks for reading

Fernando Eugênio da Silva · Answer

@최보훈_품질경영실_KBN ,

It seems you have only these four fields because you're using the user bulk interface and not the admin bulk interface. Try to use de admin interface going to: System > External System Import > CSV Import.

By user bulk interface Jira will shows only fields previously added into the project and not considering as global resources to consider all fields.

let us know any questions

최보훈_품질경영실_KBN · Answer

thank for answering!

i read post and i got another qusestion

i've got only these 4 Jira fields how can i extend it?

and i referenced parent issue!

Fernando Eugênio da Silva · Answer

@최보훈_품질경영실_KBN , welcome to the Atlassian Community!

Are you referencing the Parent of the Sub-task? As you may know, all sub-task issue in Jira needs to have a Parent issue as mandatory.

I would say for you to review some of these pages to ensure that you have the correct file structure to import Sub-tasks in Jira:

- https://confluence.atlassian.com/jirakb/csv-import-parent-child-mapping-1096095688.html

- https://support.atlassian.com/jira-software-cloud/docs/create-issues-using-the-csv-importer/