Is it possible to pull JSM Alert data into Power BI? I have tried a couple of 3rd party apps and they pull all the ticket data but not alerts.
Thank you
Dave
@Dave Calabro -
For the alert data since Opsgenie (by default - it is now a part of JSM subscription), I am aware of that one can use Jira Service Management Ops REST API to facilite the integation with Power BI - https://developer.atlassian.com/cloud/jira/service-desk-ops/rest/v2/api-group-alerts/#api-group-alerts
Unfortunately, we have not yet conduct that process yet.
At this time, I would recommend you to contact Atlassian Support (https://support.atlassian.com) for further guidance/assistance.
Best, Joseph Chung Yin
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