Hi all! I need to do automation, when a task is created, it tags a person in the comments. I can't figure out what format to do this in. @Name and [@name] doesn't work I have a server version
Hi,
the format on server is the following:
[~username]
It is important that you use the user name, not the display name. Account ID is only relevant on cloud.
I hope this helps!
Hi @Andrey Ivanov ,
to mention a user you should use the next format
[~accountid:<USER_ACCOUNT_ID>]
For example:
[~accountid:abcd-123b-sadf-123]
The easiest way to find user account id would be using JQL - type something like assignee = <Your user name> and then just copy the result JQL string, it will be converted into "assignee = abcd-123b-sadf-123"
Thanks for the answer, can you tell me where to get the account id?
I have a server version
Hi, it didn't work
Thank you very much, it helped, but I had to enter not the username, but the email
Sorry, I missed that you are looking a solution for server. For server should work approach which @Ramin Shanehsaz _Computerra_ suggested https://community.atlassian.com/t5/Jira-questions/Re-How-to-mention-people-in-comments/qaq-p/2844157/comment-id/1060779#M1060779
You can try to create a comment, and mention all that you need and then switch the comment editor from Visual to Text mode, there you will be able to see all mentions formats.
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