How do I get child issues to display in Jira Plans?

Question

I have two Jira Plans. One is for work from my project only. The other is for work being managed in multiple projects. The plan for my project shows all the children issues, from the initiative to the epic, to the tasks and sub tasks. The plan with multiple projects only shows the initiative level, or the epic level where an epic isn't assigned to an initiative, but does not show children. Why not? How do I turn on this view? Please help!

Trudy P Claspill · Answer

I'm glad you figured it out!

Luke Cunningham · Answer

I figured it out. The issues I was looking for had been removed, so once I navigated to the "Removed Issues" tab under settings and re-included them, they all appeared. Voila!

Luke Cunningham · Answer

Hi Trudy, thanks for the response. I have the sources pulling from three projects, which encompass all the tickets (initiatives, epics, tasks, sub-tasks) in question, so I believe my plan meets that bar.

As for the hierarchy, I have it set "From Initiative" at the top end "To Sub-Task" at the bottom end. Still, only the initiatives with no details within can be seen.

Is there anything else that comes to mind that I could try?