Opsgenie to JSM Ops - Email Integration Email Addresses

Matt Held

I am currently transitioning and verifying our Opsgenie to JSM Ops, and I have a question regarding the assigned email addresses.

 

For our heartbeats, I noticed that the email address @tenant.jsmheartbeats.atlassian.net has been added alongside the @tenant.heartbeat.opsgenie.net address. However, for our email integrations, I only see the @tenant.opsgenie.net address.

 

Will an @tenant.something.atlassian.net address be added to email integrations alongside the @tenant.opsgenie.net address? Or will the @tenant.opsgenie.net address remain the permanent address for "legacy Opsgenie" email integrations?

 

Thanks in advance!

Mohanraj Thangamuthu

Hello, Good day. Please move this query to the JSM community form. https://community.atlassian.com/t5/Jira-Service-Management/qa-p/jira-service-desk-questions