We've noticed today that when a user clicks on a CRT from the Help Center that if they click on the breadcrumb to take them to the portal it routes them to a page that suggests random KB articles and you then have to click on another button "Need to raise a request?" which the URL is then this
https://companydomain/servicedesk/customer/portal/18/group/-1
Not sure why it keeps sending us to this page (it's new as of today) and if we update the URL to be the original Portal URL /portal/18 portion it won't bring up the portal and it's not a good UX and we're set to Go Live with the new ticketing system in a few weeks and need to try and resolve this (if possible).
Has anyone seen this before? 
