JIRA API permissions/parent issues

John Light_0r1fee

I'm using python to query my JIRA board so display that data elsewhere. I'm able to display all the issues, but not their parent issues (if they have one). I believe I saw somewhere that this is a API permission issue, but I was unable to figure out how to give the API permissions to view parents issues. Right now, if I run these commands: 

 

parent_link = issue.fields.customfield_10008 

        if parent_link:

            print(f'{issue.key}: {issue.fields.summary} - Parent: {parent_link.key}')

        else:

            print(f'{issue.key}: {issue.fields.summary} - No Parent')

It returns all the issues and say they have "No Parent," even though some of them do. This is my first time using the JIRA API, so any help would be appreciated.

Abdallah Khaled_1hio43

Hi @John Light, if the user who runs the API can see the Parent issues on the site, this means they have the right permissions to run the API, therefore, Ensure that the user or API token you are using has the necessary permissions to view parent issues. This typically involves having "Browse Projects" permission for the projects containing both the child and parent issues.

Also, it seems that you're using "parent_link = issue.fields.customfield_10008 " for the parent reference. This could be the issue, as the parent reference field is named "Parent." You can double-check that on one of the child issues using this API here.