JIRA Automation Rule

Question

Would this be the correct way to target the service request type 'emailed request' in JIRA automation for a IF statement?

First value* (required): issue.Request Type.name

Condition: equalsSecond value: issue.Request Emailed Request

I removed the brackets due to invalid HTML according to JIRA

Thanks!

Jack Brickey · Answer

Hi @Martin Quezada , would you not simply use the issue fields condition as below?

Manoj Kumar Gangwar · Answer

Hi @Martin Quezada

You can directly use the Request type = emailed request in the automation conditions.