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Notification Automation error

Mindaugas Ambroza

Hello,
Got error with automation, when try automation send notification to email. I will add photos to understand situation.

For short example. I will try make that automation look object name ( Kamerų parkas ) and then send email notification, about created new issue. I using email send

Automation send notification about created incident, but same moment give an system error ( i will add ) maybe you can help, fix this error

Accepted answers

Kai Becker

Hi @Mindaugas Ambroza

thank you for your question. The problem with your AQL is, that it does not have a valid syntax. Only the name is not enough to search for an object.
You need to define the attribute that should be matched against your search term. The following should be valid:

label = "Kamerų parkas" AND ...

All comments

Kai Becker

Hi @Mindaugas Ambroza

label = "Kamerų parkas" AND ...

Mindaugas Ambroza

Enough your text or need add email address?
@Kai Becker

Mindaugas Ambroza

Maybe you can write full syntax?

Kai Becker

I'm sorry, I don't know what you mean. Where does the email come from?

I just took the AQL from your lookup objects rule part and fixed the error. You need to add the additional parts from your AQL

label = "Kamerų parkas" AND objectSchemaId=10

Mindaugas Ambroza

For me, enough was just this AQL - Name = "Kamerų parkas"

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