When import issue from CSV, the validation process has found 1 error/s: * Issue can't be created due to the error/s [ Not a valid JSON object ] and the detailed log my import file is CSV how to solve this error ?

But is the Unit a sub-task issue type (level -1) or at the same level as say Task (level 0)?

Sorry john for being late in my replay. yes sure i am trying to link issues with map field , shown in screenshot below Unit is an issue type in my project and i have another 2 issue types

This is a different problem. Are you trying to link the issues when you import them? I don't see you mapping that field above. Also, what type of issue type is Unit - is it a sub-task issue type? Or a level 0 like task or story?

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Import issue from CSV, validate warning: Not a valid JSON object ???

Ayman Osama

When import issue from CSV, the validation process has found 1 error/s:

Issue can't be created due to the error/s [ Not a valid JSON object ]

and the detailed log

my import file is CSV

how to solve this error ?

Accepted answers

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John Funk

Hi Ayman - Welcome to the Atlassian Community!

What are the values in your CSV fields? What columns are you using and what are the values in those columns?

Ayman Osama

Hi John - Thanks for your replay

there is screenshots clarify the fields, values and map fields on jira in CSV (all these columns I use to import to the issue )

CSV 1.PNG

CSV (2).PNG

SYS 1.PNG

Sys 2.PNG

John Funk

Are you trying to create issues or update issues?

Why do you have Jira keys in the summary field? I think you would need to take those values out. .

Ayman Osama

I want to create New issues not update issues

I use Jira keys to link the issue with issue in another project ( when i use link issues field there is error appear )

Link error.PNG

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