Access to User Profile Guest

Question

We give our customers guest access to our spaces, but we would like to allow them to see the profiles of some of our staff on the same space, but Guests cannot see user profiles.

Is there anyway to do this?  Or request the feature.

Prem Chudzinski _extensi_ · Answer

This is a bug in confluence UI, and implementation.

Guest on + Anonymous users->View User Profile ---> Guests can see users

This is not logical to any Jira Admin nor documented I think.

But this setting should be added separately in the guest users tab.

Manoj Kumar Gangwar · Answer

Hi @Rhys Gottwald

In Confluence Cloud, guest users currently cannot view the profiles of other users, including staff, due to permission restrictions. Atlassian has designed guest access to be limited for security and privacy reasons, which includes hiding user profiles.

Unfortunately, there isn't a built-in feature or setting to allow guests to see staff profiles without giving them more extensive access, such as upgrading them to full users.

As a workaround:

* You could create a Confluence page in the space with details about your staff, such as names, roles, contact information, and any other details you would typically want guests to see.
* You can manually add profile pictures, roles, or any other necessary information to this page so that guests can reference it without needing access to the user profiles.

Else, You can raise a feature request.

Rhys Gottwald · Answer

And then there is the setting that allows anonymous users to view user profiles, but not guests