Difficulties with adding a custom field into a create issue form

Question

Hi! For one specific issue type, I'd like to add a template in the description field. I wasn't able to find a solution on how to do it, so I created a custom text field with the template. Now I'd like to add it to the create issue form, however, despite it's added in the screen scheme as a create issue operation, it doesn't show up in actual create issue form.

Marc -Devoteam- · Answer

Hi @Barbara Skrzypczyńska-Grzesik

Welcome

Questions:

* You created a custom field
* Field is added to the create screen
* Screen is in a Screen Scheme
* Screen Scheme is in a Issue Type Screen scheme
* Issue Type Screen scheme is associated with the right project

If this is all true is should work, if the project you are using is a company managed project.

Jim Knepley - ReleaseTEAM · Answer

Hi @Barbara Skrzypczyńska-Grzesik

I came across a community post a while ago about using templates for a description field, it might be interesting to you.

https://community.atlassian.com/t5/Jira-questions/How-to-create-a-template-for-issue-description/qaq-p/1041636