Hello team!
We are currently using Jira Service Management in our organization to manage incoming customer requests. We are exploring options to perform capacity planning directly within Jira, but from my understanding, this feature seems to be available only in Jira Software. Could you please confirm if this is correct, and if so, are there any suggested workarounds or solutions to enable capacity planning within Jira Service Management?
Thank you for your assistance.
Kind regards,
Martin