In my confluence page tree I can see lots of pages listed as 'untitled' and can't access them.

Question

Please can someone help me. For some reason this week I ca

n suddenly see lots of pages which are listed as untitled in the page tree. When I click on them I get an error (it seems I don't have permission to access despite being an admin). When I click on the dots next to them and copy the link it simply takes me to the home page for each of them. https://oxehealth.atlassian.net/wiki

I have checked with my colleagues who are also admin's and they don't see these. I've looked at all the settings and can't see anything obvious, signed out and in, restarted my pc and ensured all updates are installed.

What's happened and how do I fix it.

Kristian Klima_gtcuat · Answer

@Tammarin Coffin

Just had the same issue, contacted Atlassian Support, and learned the cause and the solution.

"It is caused due to the cache data on the page tree and can be cleared only by us through the backend."

Which they did while live on the Support chat, it took just a couple of seconds.

Apparently, it happens once in a blue moon.

Shawn Doyle - ReleaseTEAM · Answer

A page can be restricted from admins.  You would need to look at the page restrictions to see if this is the case.  As an admin you can look at the Restricted pages in the Space settings, Manage Content.

Marc -Devoteam- · Answer

Hi @Tammarin Coffin

On what you are explaining and have already tried, I would urge you to contact Atlassian Support.

Grant them access to your instance to have them take a look.