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Not able to use JIRA effectively because of console errors

Vikas Giri

Facing console errors from past many days. How do I raise a ticket to JIRA people.

JIRA Error.jpg

Accepted answers

Marc -Devoteam-

Hi @Vikas Giri

Are there 3rd party app used in the system, it can be that one of the apps is malfunctioning due to not being licensed anymore.

All comments

Carlos Garcia Navarro

Hi @Vikas Giri ,

Welcome to the Community! How are these errors manifesting on the user side (sometimes console errors could have no impact on how the tool is used)? Are all users experiencing the same issues?

This is the link to contact Atlassian support: https://support.atlassian.com/contact/#/

Marc -Devoteam-

Hi @Vikas Giri

Are there 3rd party app used in the system, it can be that one of the apps is malfunctioning due to not being licensed anymore.

Vikas Giri

I am using google chrome Version 129.0.6668.90 (Official Build) (64-bit)

I think it is happening to me.

I can use JIRA on EDGE browser without any issues.

On Chrome, I cannot use filter on my tickets.

Marc -Devoteam-

HI @Vikas Giri

As you mention to @Carlos Garcia Navarro reply, I suggest to make sure you are on the latest version of Chrome is you are, clear your complete cache and cookies and try again.

Vikas Giri

I have removed all the third party apps and my issue is resolved now.

Thanks a lot @Marc -Devoteam- and @Carlos Garcia Navarro

Vikas Giri

Although console errors are present, but they are not hampering my functionality

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