Hi,
In our Jira Service Desk, we have a project with the code CKA, originally named "Cykl życia kartoteki artykułu." We decided to change the project name to "Centrum komunikacji analitycznej," while keeping the CKA abbreviation unchanged.
I have updated the project settings wherever possible, created new request types, and forms to align with the new name. From the perspective of the project agents, everything works correctly—the new name "Centrum komunikacji analitycznej" is visible.
However, the main tile on the customer portal still displays the old project name, "Cykl życia kartoteki artykułu," which causes confusion among users submitting requests. I would like this name to be fully updated to "Centrum komunikacji analitycznej" for both agents and customers.
How can I force the complete project name change to reflect correctly for both project agents and users?
