Reporter not receiving email notifications of comments added.

Myles Boyd

Under customer notification, Public comment added is enabled for customer notifications.

Reporters are not receiving an email.

 

This causes me two issues.

1. the not receiving emails bit.

2. I cant check that the email will contain the attachment added with the comment.

Whilst checking the email content; I noticed there wasn't option to include the attachment added in the comment. 

Myles Boyd

So the To says Customers Involved.

Apparently Reporter is not included in that !  Added Reporter (Customer) and it works,

 

Now how do I include the attachment?