Hi Community, I need your help to see if this is possible and how to implement it: Solution for reserving car parking. We have a limited number of parking slots, and we need a way to reserve a slot whenever we come to the office. Restrictions/Requirements: * Reserve for the Morning (08:00-14:00), Afternoon (14:00-20:00), or the entire day (08:00-20:00). * Reservations can be made a maximum of 48 hours in advance. * Users can cancel their reservations. * Users should only see the available slots during the reservation process. Is this something that can be done in Jira? Thanks, Humberto

Hi @Humberto Gomes , I'll start by saying solving for reservations is not something Jira or JSM does particularly well, and there are likely other products out there that will serve this need better. There are a few Apps on the Marketplace that seem to support reservations. I have used neither of them, so I can't say how beneficial they will be, but here's a link to review: https://marketplace.atlassian.com/search?query=reservation&product=jira&hosting=cloud With that said, I can think of a (slightly complex) solution to get reservations created, but this will highly depend on how many parking spots you have. This solution doesn't scale well, so more parking means more manual effort. Here's a summary of what I had in mind: * Create a JSM project specific for reservations * Configure an Assets Object Schema to hold the parking spots, and their "Reserved" status * Configure the JSM project so that when a new ticket is created, it shows only the parking spots that have "Available" as an option* Users should be able to select up to 2 entries (to capture the "full" day option) * Once a ticket is created, have an automation update the selected parking spots to "Reserved" And to populate the list of parking spots: * Create 2 automation routines that, every day, create new parking spot entries (one for each half-day), 2 days in advance * Create 1 automation that deletes old parking spot entries the day after they expire The more nuanced details will need to be figured out, but broad strokes, that should be able to capture some level of the reservation need. Hope that helps, or at least gets some thoughts going. Robert

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booking car parking slots

Humberto Gomes

Hi Community,

I need your help to see if this is possible and how to implement it:

Solution for reserving car parking.

We have a limited number of parking slots, and we need a way to reserve a slot whenever we come to the office.

Restrictions/Requirements:

Reserve for the Morning (08:00-14:00), Afternoon (14:00-20:00), or the entire day (08:00-20:00).
Reservations can be made a maximum of 48 hours in advance.
Users can cancel their reservations.
Users should only see the available slots during the reservation process.

Is this something that can be done in Jira?

Thanks,
Humberto

Accepted answers

Robert DaSilva_a432as

Hi @Humberto Gomes ,

I'll start by saying solving for reservations is not something Jira or JSM does particularly well, and there are likely other products out there that will serve this need better. There are a few Apps on the Marketplace that seem to support reservations. I have used neither of them, so I can't say how beneficial they will be, but here's a link to review: https://marketplace.atlassian.com/search?query=reservation&product=jira&hosting=cloud

With that said, I can think of a (slightly complex) solution to get reservations created, but this will highly depend on how many parking spots you have. This solution doesn't scale well, so more parking means more manual effort.

Here's a summary of what I had in mind:

Create a JSM project specific for reservations
Configure an Assets Object Schema to hold the parking spots, and their "Reserved" status
Configure the JSM project so that when a new ticket is created, it shows only the parking spots that have "Available" as an option
- Users should be able to select up to 2 entries (to capture the "full" day option)
Once a ticket is created, have an automation update the selected parking spots to "Reserved"

And to populate the list of parking spots:

Create 2 automation routines that, every day, create new parking spot entries (one for each half-day), 2 days in advance
Create 1 automation that deletes old parking spot entries the day after they expire

The more nuanced details will need to be figured out, but broad strokes, that should be able to capture some level of the reservation need.

Hope that helps, or at least gets some thoughts going.

Robert

All comments

Robert DaSilva_a432as

Hi @Humberto Gomes ,

Here's a summary of what I had in mind:

Create a JSM project specific for reservations
Configure an Assets Object Schema to hold the parking spots, and their "Reserved" status
Configure the JSM project so that when a new ticket is created, it shows only the parking spots that have "Available" as an option
- Users should be able to select up to 2 entries (to capture the "full" day option)
Once a ticket is created, have an automation update the selected parking spots to "Reserved"

And to populate the list of parking spots:

Create 2 automation routines that, every day, create new parking spot entries (one for each half-day), 2 days in advance
Create 1 automation that deletes old parking spot entries the day after they expire

The more nuanced details will need to be figured out, but broad strokes, that should be able to capture some level of the reservation need.

Hope that helps, or at least gets some thoughts going.

Robert

Humberto_glrbfw

Awesome!

Thanks for the information.

I’ve tested it, and it works very well.

Concerns:

No support seems to be available as it appears this was a quick solution, possibly developed during a hackathon or similar event.

Office Manager - hybrid office management for Jira | Atlassian Marketplace

Nikola Perisic

Hello @Humberto Gomes ,

You are in luck, because there is a Booking App that was developed by Apwide that indeed solves this problem. It contains all of the features that you have mentioned with the dedicated timeline view where you can see all of your bookings.

With Booking app, you can:

Use the predefined templates from booking a room, company car, VR headset and more
See the real time conflicts of resources that are colliding based on the time they were booked
As an extra feature, you have a dedicated Booking Clerk that with the help of Rovo you can interact and make your bookings through the chatbot itself

You can take a look at the video that I have made using the booking on the company vehicle: https://youtu.be/bZhBt3VA23k

Also, you can try the app here:

https://marketplace.atlassian.com/apps/1236123/booking-resource-reservation-for-jira?hosting=cloud&tab=overview

Vladimir Horev - RaleyApps

Hi @Humberto Gomes,

In addition to suggestions above, I'd recommend that you try our app: Raley Bookman - Assets Reservation from JSM portal.

Here're the steps to take:

1) Store the information about your car parking slots using Jira work items or JSM Assets objects, so that they would be selectable by a JQL or AQL statement.

For instance, you could have a separate project for maintaining your car parking slots with key PSLOTS. In that case, the JQL would be: project = PSLOTS

2) Create a JSM project where a service request would represent a booking of particular parking slot for particular time interval. The workflow can be anything that makes sense for your org.

3) Create a JSM Request type in that project which would create a service request. For example "Parking reservation".

4) In Raley Bookman configuration associate the ServiceDesk project with JSM Request Type and the JQL project = PSLOTS.

That's it! Now, when your customers/employees need to book the parking slot, they simply create a new ticket "Parking reservation" and would be able to see the parking slot availability in calendar view offered by Raley Bookman. They can set start and end times for reservation, the Bookman will take care to prevent double booking and eventually they'll end up with a new ticket representing an active Reservation.

This is the approach that I'd highly recommend, cause the app is specifically made for reservation of any kind of assets that are stored in Jira/JSM Assets.

Your feedback is most welcome!

Cheers,

Anastasia Andriyanova _Teamlead_

Hi @Humberto Gomes ,

That’s true — Jira doesn’t really have built-in tools for reservations, so it’s great to see how many creative ways people are solving this.

In our team (we’re an Atlassian Partner), we had a similar case — limited parking spaces that needed booking and visibility to avoid overlaps. That’s why we created Booking for Jira, which helps manage reservations of shared resources like parking spots, rooms, or equipment directly inside Jira.

The Cloud version is on the way too. If you have any questions later on, feel free to reach out — happy to share how we’ve set it up.

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